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Date: 2000-10-02 06:20:26
From "Kurt Weiske "
Subject: RE: Customer ethics

There's a certain level of security in the fact that you bring the ability
to install the thing to the table, and you promise documentation, testing,
and so forth.

It does happen, though - when you get into more complex clients, the trick
is to charge for the time to generate the proposal.


> -----Original Message-----
> From: owner-league-l@dana.p90.net [mailto:owner-league-l@dana.p90.net]On
> Behalf Of Erik Miller
> Sent: Monday, October 02, 2000 1:07 AM
> To: league@p90.net
> Subject: [ League ] Customer ethics
>
>
> Have you ever had a customer take your proposal and use the information in
> it to try to implement the solution themselves, or with another
> consultant?
>
> Seems like the situation is ripe for that sort of abuse; I put a certain
> amount of work into researching the best solution for my client, and in
> some cases, THAT is the hardest part. Figuring out what they need.
>
> My most recent one, I specified the hardware devices down to the
> model number.
>
> I guess the only safeguard against it is the client's fear for their
> reputation.
>

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